Master Your Mahjong Policies & Terms
Lessons & Products
Lessons canceled within 24 hours will result in a forfeit of 100% of the reservation fee.
Event bookings canceled within 24 hours will result in a forfeit of 100% of your ticket cost.
League session bookings canceled within 24 hours will result in a forfeit of 100% of your ticket cost or a forfeit of 1 session from your multi-pack purchase.
Physical products purchased on masteryourmahjong.com are final sale.
LESSON TERMS
Lessons canceled within 24 hours will result in a forfeit of 100% of the reservation fee. You agree to notify Master Your Mahjong as soon as possible by using the cancel button in the confirmation email if you’re unable to attend, regardless of whether it's within the cancellation window or not.
EVENT TERMS
Event bookings canceled within 24 hours will result in a forfeit of 100% of your ticket cost. You agree to notify Master Your Mahjong as soon as possible by using the cancel button in your confirmation email if you’re unable to attend, regardless of whether it's within the cancellation window or not. Empty seats and no-shows not only affect the learning experience for others but also prevent me from moving another player off the waitlist.
In the event of unforeseen circumstances, I reserve the right to cancel, reschedule, or relocate the event.
SOCIAL LEAGUE TERMS
League session bookings canceled within 24 hours will result in a forfeit of 100% of your ticket cost or a forfeit of 1 session from your multi-pack purchase. I agree to cancel my spot as soon as possible if I'm unable to attend, regardless of whether it's within the cancellation window or not. Empty seats and no-shows not only affect the playing experience for others but also prevent me from moving another player off the waitlist.
In the event of unforeseen circumstances, I reserve the right to cancel, reschedule, or relocate the event.
Privacy Policy
Last Updated: December 1, 2025
Welcome to Master Your Mahjong! Your privacy is important to me. This Privacy Policy outlines how your information is collected, used, shared, and protected when you visit my website or use my services. By accessing the website, you agree to the practices described in this policy.
1. Information We Collect
a. Personal Information
When you register, schedule an appointment, or otherwise interact with Master Your Mahjong, we may collect personal information such as:
• Name
• Email Address
• Phone Number
• Billing Information
b. Non-Personal Information
We may automatically collect certain information about your device and usage of our website, including:
• IP Address
• Browser Type
• Device Information
• Pages Visited
• Date and Time of Visit
2. How We Use Your Information
We may use your information to:
• Provide and improve our services
• Process transactions and fulfill scheduling requests
• Respond to customer service requests
• Send updates, promotional materials, and notifications (with your consent)
• Conduct website analytics to improve our site’s performance
3. Sharing of Your Information
Master Your Mahjong will not sell, rent, or lease your personal information to third parties. We may share your information:
• With service providers who assist us in operating our website and services, subject to strict confidentiality agreements.
• For legal reasons, if required by law, to protect our rights, or in response to a legal request.
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance user experience, analyze usage patterns, and personalize content. You can choose to accept or decline cookies through your browser settings, but disabling cookies may affect website functionality.
5. Data Security
We are committed to protecting your information. We implement reasonable security measures to safeguard your personal information against unauthorized access, alteration, or disclosure. However, no data transmission over the internet is completely secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
Depending on your location, you may have the right to:
• Access or correct your personal information
• Request deletion of your personal data (where applicable)
• Opt-out of marketing communications by following unsubscribe instructions in emails
7. Children’s Privacy
Our website and services are not directed at children under the age of 13. We do not knowingly collect information from children under 13. If you believe we may have collected such information, please contact us to delete it.
8. Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. The updated policy will be posted on our website with the last updated date. We encourage you to review this policy periodically.
10. Contact Us
If you have questions about this Privacy Policy or your personal information, please contact us at:
Gaia Banovich gaia@masteryourmahjong.com